Frequently Asked Questions All the answers you need from Olympia Subaru
Purchasing, financing and servicing a vehicle can be a complicated business. At Olympia Subaru, we strive to make the process straightforward and enjoyable. Below are some questions and answers to help facilitate your next dealership experience.
General
What are your hours of operation?
Olympia Subaru's sales department is open from 8am to 7pm Monday through Saturday, and 10am to 6pm on Sunday. Our service department is open from 7:30am to 6pm Monday through Friday, and 8am to 4pm on Saturday. Our parts department is open from 7:30am to 6pm Monday through Friday, and 8am to 4pm on Saturday.
Which Subaru model is best for me?
Excellent question. Make, model, price, mileage, new or pre-owned; all of these factors are determined by your needs. An Outback suitable for road trips is a much different thing than an Impreza perfect for the daily commute. Olympia Subaru prides itself on finding the perfect car for you. View our model showroom to find the vehicle you need.
Do your vehicles come with a warranty?
All new Subaru vehicles come with a 3-year/36,000-mile basic new car warranty and a 5-year/60,000-mile powertrain warranty covering manufacturer's defects in materials or workmanship. As one of Olympia Subaru's valued customers, we also offer Extended Service Agreements for an additional cost.
Is maintenance included with my vehicle purchase?
Unfortunately, routine maintenance is not covered by Subaru warranties. However, our robust warranty programs provide coverage in the case of manufacturing defects.
May I take a test drive?
Absolutely! Contact us today to make an appointment.
Can I trade in my existing vehicle?
Yes indeed. Olympia Subaru happily accepts trade-ins to help reduce your bottom line and boost our inventory. Find out what your current car is worth.
Sales
How do I buy a car?
New or pre-owned, two options exist when purchasing a vehicle:
Buying a car outright means paying the entire cost of the vehicle at the time of purchase “in cash” (though most use a check).
Financing your new ride entails receiving a loan from Olympia Subaru's financing department or other institution (bank, credit union) to pay the cost of the car. You then pay back the loan at an agreed upon annual percentage rate (APR) until the loan is paid and the vehicle is officially yours.
Olympia Subaru's huge inventory means we have the perfect vehicle for you. Choose from our new inventory or our used inventory.
What about leasing?
Leasing a new vehicle is a smart, flexible way to enjoy the latest technology, safety features, and styling without the long-term commitment of ownership. You get lower monthly payments compared to buying, minimal maintenance during the lease term, and the freedom to upgrade every few years—so you’re always driving something that fits your life today, not years from now.
How much money is due at signing?
That really depends. The basic rule of thumb is this: the more money paid in advance, the less the monthly payment will be. Olympia Subaru's experienced sales and financing staff ask you how much you wish to pay per month and work with you from there. Visit our financing center.
What documents are required when purchasing a car?
When you arrive at Olympia Subaru to purchase or lease a vehicle, you should bring with you the following documents:
+ Driver's license
+ Proof of current insurance
+ Registration or title of your trade vehicle (if applicable)
+ Proof of income
Is the vehicle I found on your website available?
Very rarely a car pictured on our website has been sold by the time you reach the lot. However, our vast inventory means that Olympia Subaru will have an identical or very similar make and model.
What is the total price of the vehicle (taxes and fees included)?
This of course depends on the year, make and model you choose, but at Olympia Subaru, we pride ourselves on providing customers with completely transparent pricing. This means a detailed proposal outlining selling price, trade value, taxes, fees, rebates, money due at signing and monthly payment amounts. Contact our sales team to get started.
Service
What work needs to be done?
When you bring your vehicle to Olympia Subaru for service, you will receive a detailed explanation of the work needed on your car, with no technical expertise required. Our factory-trained service technicians will provide you with a clear and simple description of your concern and remedy to repair your vehicle. Schedule an appointment today.
How long is my service going to take?
The answer varies depending on the work being done, but at Olympia Subaru, our service estimates are carefully calculated using past experience and a detailed parts availability database. You will never be here longer than necessary.
How much will my service cost?
In the case of warrantied parts and service, you need not worry on that front. All other pricing is up front. You will never encounter hidden service fees at Olympia Subaru.
Is my vehicle ready?
Our service department will set up completion notifications to any device you wish. Olympia Subaru can send you messages via email, phone or text to let you know when your vehicle is ready to go.
Are there any recalls on my vehicle?
You can easily find any and all recalls on your vehicle by visiting nhtsa.gov/recalls. The National Highway Traffic Safety Administration offers an extensive database of all recalls, searchable by state license plate, VIN number, or year, make and model. Additionally, Olympia Subaru's service scheduler is able to identify any pending recalls with your VIN (vehicle identification number).
Can you recommend parts if I prefer to make repairs on my own?
Yes indeed. Olympia Subaru's service department is happy to recommend specific parts for all jobs, big and small, and our parts department will work with you to ensure you get the parts you need. If you already know the parts you need, you can order them here.